The Human Resource Practices of Selfridges and Company Free Essay Example, 2000 words

The management of Selfridges and Company found that the employees of different departments complained of a lack of effective communication from their supervisors or team leads for which the performance appraisal systems of the company faltered to appreciate the performances of the productive individuals. Lack of proper communication signified that the team management was not interested to know the reasons for the poor performances of the individuals and the latter thus felt uncared which led to the reduction in satisfaction levels of the employees. Thus the management felt the need to improve the team leadership dimension through changing the process of selection of such. The selection process for the team leaders revised focused more on the behavioral traits of the individuals and other skills relating to communication and aptitude to gain leadership positions. Moreover, the existing appraisal systems of the company were also reviewed to become more increasingly linked to the caree rs of the employees and also in helping them to earn leadership roles in the organization. This change rendered in the roles of the team leaders helped the employees feel that they would be fairly appraised in regards to their performances and also the team leads were concerned about the problems that they are facing in regards to the work environment. We will write a custom essay sample on The Human Resource Practices of Selfridges and Company or any topic specifically for you Only $17.96 $11.86/pageorder now The role of the team leaders in Selfridges and Company was further enhanced in terms of pursuing human resource activities pertaining to recruitment, training, performing counseling activities to help understand the problems of the individuals in a more focused manner. The team leaders should also render focus on the effective protection of the guidelines and rules of the concern and also in handling the grievances of the employees. In the process of recruitment, the team leads should endeavor to effectively evaluate the skill sets and potential of the interviewees before selecting them for specific posts. Further, the team leads in the newer dimension are also required to evaluate the several issues related to customers and also other floor and operational problems.